Broker Knowledge Hub

Resources & Guides for Medical Scheme Brokers

Practical, FAIS-aware guides to help South African healthcare intermediaries advise clients, stay compliant and grow their practice.

Guides for Healthcare Intermediaries

Written for medical scheme brokers, by people who build the tools they use every day.

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Advice

Choosing the Right Medical Scheme: A Broker's Guide

A structured needs-analysis framework for advising clients across 80+ schemes and hundreds of options in South Africa.

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Servicing

How to Conduct Year-End Medical Scheme Reviews

A step-by-step process for professional, compliant and effective year-end reviews that retain and grow your book.

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Compliance

FAIS Compliance Checklist for Medical Scheme Intermediaries

An end-to-end checklist covering licensing, Records of Advice, disclosures, POPIA and your annual compliance calendar.

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Practice growth

CRM Best Practices for Healthcare Intermediaries

How to build a client-centric practice with a CRM: data, communication, workflows, reporting and measurable ROI.

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See Brokertools in action

Medical scheme comparison, FAIS-compliant quotations, year-end revisions and CRM — built for South African healthcare intermediaries.

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